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In the Eye of the Beholder: Changing
Social Perceptions of the Florida Manatee
Theresa L. Goedeke
ABSTRACT
Bangs (1895), a biologist with the Museum of Comparative Biology
at Harvard University, lamented the rarity of manatees in
Florida in the late 1800s. He blamed their scarceness on
over-harvest, as well as increasing settlement and development
in Florida. Bangs worried that "reduced to a mere remnant…it
takes but small change in its surroundings to wipe it forever
from the face of the earth" (p. 782). Although early naturalists
like Bangs were concerned about Florida manatees early in
American history, ignorance about their existence and habits in
large part prevailed. Consequently, the species was the object
of casual slaughter, despite passage of a state law prohibiting
harvest in 1893 and subjecting those who feared or despised the
manatee to harassment and torture.
In the twentieth century, progressively, more scientists began
to investigate the manatee’s life history and, consequently,
gained considerable knowledge about the nonhuman animal. People
interested in the welfare of manatees then used this knowledge
to raise awareness about them. As the public learned about
manatees, the species became very popular, and legislators began
to pass more laws to protect them from extinction. Thus, the
species went from inspiring acts of cruelty to inspiring
dedication and admiration among scientists, policymakers, and
the interested public. In the following discussion, I explore
how the perception of Florida manatees changed over time and
consider how this affected support for their protection.
Research Methods
To explore the evolution of human understanding about manatees
in the United States, I conducted a content analysis of the
scientific and other literature published on the manatee.
Documents in my sample were sorted by publication date. I did an
initial reading and coarse coding of each publication in
chronological order, beginning in the 1800s. When coding, I
looked for emerging themes in the data. I then refined the
analysis for each document using a coding template created in
Microsoft Word for Windows. Later, I imported the data, codes,
and applicable article text into ATLAS.ti. Using this
qualitative data analysis package I further refined the analysis
by assigning, broadening, or collapsing code categories. I
created families of codes and records (called documents in
ATLAS.ti) to analyze the data by time periods and by code.
To understand the policy responses to growing knowledge about
the species, I analyzed legal and policy sources related to
protection laws. I reviewed available materials, including
documents, transcripts, and audio recording, for a number of
applicable state and federal laws. I worked through these
sources chronologically so that I could learn how the laws
evolved. These materials were coded and analyzed manually.
Finally, I conducted thirty-five personal interviews with
persons involved in the creation of science and/or law regarding
the Florida manatee. These semi-structured interviews covered a
range of issues relating to manatee science and protection. I
transcribed the interviews and used ATLAS.ti to organize and
analyze the data.
Social Perception and Animals
Humans throughout history have liked some species, loathed
others and--for a great number of creatures--thought nothing
about them at all. These responses shape, and are shaped, by
existing knowledge about a species and dominant social
perceptions about the character and value of the species. Once
knowledge, which could be experiential, folk, or scientific is
gained about a species, people then label or categorize the
species. This, in turn, further defines the cultural
relationship with the animal that influences how people treat
the animal, both as an aggregate and on an individual basis (Rajecki,
Rasmussen, & Craft, 1993).
Predators such as coyotes have been vilified because they
threaten the "agro-industrial and sport hunting potentials of
the Western Landscape" (Sandlos, 1998, p. 45). The same can be
said for wolves and even, historically, raptors (Dunlap, 1988;
Rawson, 2001). These views led to predator extermination
policies, some of which persist, and often, as Sandlos reports,
to the torture of individual animals. There are hosts of species
who engender similar social responses, from prairie dogs
(Reading, Mille,r & Kellert, 1999) to snakes (Herzog & Burghart
1998).
Other species are liked and valued because they are economically
useful, which means that they can be converted into products or
services for human consumption. This includes domesticated
animals like livestock and the so-called natural resources,
including "exotic" livestock and "game species." Salmon are a
nice example. Scarce (2000) argues that the dominant social
values governing human interactions with salmon are economic and
political. These values influence how the fish is perceived in
the dominant culture, namely as a product to be produced,
manipulated, and improved. Thus, the economic or use value of a
species shapes how the species is understood and described, or
labeled.
There are many species, however, that people favor, despite
having lost or never attained importance as a commodity.
Companion animals, although often bought and sold, are valued
socially because of the affection they offer or for the status
that they confer to their people (Sanders, 1999; Stammbach &
Turner, 1999). Wildlife also is esteemed for non-economic
reasons. Native peoples embrace certain species for their
spiritual or cultural importance (Lawrence, 1993). Non-native
people too develop attachments to species or individual animals
who symbolize community and tradition or who are emblematic of
place (Proctor, 1998; Rikoon & Albee, 1998).
The cultural relationships people forge with animals and the
social meanings attached to particular creatures are mediated by
an array of factors. Social scientists have made efforts to
determine why people prefer certain species and what variables
influence perceptions of various animals. Kellert (1979, 1980)
provides a number of factors that influence public attitudes
toward animals: aesthetics, cultural and historical importance,
economic value, and level of public knowledge. Finding that the
popularity of a particular species depends on perceptions about
the usefulness, intelligence and loveable qualities of the
species, Driscoll (1995) confirms many of these factors.
People are more likely to value species that are attractive,
seemingly similar to humans, and perceived as thoughtful with a
capacity to feel pain (Kellert, 1985a). Although large mammals,
termed "charismatic megafauna," are the most preferred by the
American public (Czech & Krausman, 2001; Coursey, 2001;
Driscoll, 1995), even a small animal can garner political clout
if people believe that the creature boasts "apparent ecological
importance and rarity" (Czech & Krausman, p. 62). It also is
highly advantageous if the species does not have the ability to
eat, bite, sting, spread disease, or otherwise inflict harm on
humans or their domestic animals (Driscoll, 1995; Kellert, 1980,
1985b).
Finally, in regard to endangered species, public support is
greater if the animal's endangerment results from direct human
activities such as overexploitation or persecution (Kellert,
1979). Support is less forthcoming for species affected by more
nebulous, indirect pressures such as habitat fragmentation or
pollution.
In summary, the literature suggests that organisms evoking
positive emotive responses, whether such emotions arise from
feelings of guilt, familiarity, or sympathy, will fare better in
publicly supported protection efforts than species that inspire
disconnecting emotions such as jealously, fear, or disgust.
Similarly, socially valued species, whether that value stems
from economic or cultural interests, will enjoy more support
than creatures who are disliked or disregarded. Consequently, we
expect that as a society's value and affection for an animal
increases--related to acquisition of knowledge--so too does
public willingness to support protection. In the remainder of
the paper, I explain how the perception of the manatee improved
over time and consider how these changes positively influenced
support for protection efforts.
Fear, Sport, and Hunger in Florida
The Florida manatees had value solely as a game species at the
turn of the last century. As a result, as with many species in
the New World, they were relentlessly pursued. Naturalists then
declared the species rare; in 1893, a state law was passed to
protect them. Speaking about manatees, Fairchild (1917) wrote
that "[t]ourists have always had an inane desire to shoot the
entirely helpless animals "(p. 344) and argued that the law was
helpful. However, people continued to kill manatees long after
the state banned harvest. Game status lost, the species then
became invisible to the game management agencies within the
State of Florida. Thus, the harvest ban was of dubious value.
Moore, a biologist for the Everglades National Park and the
nation's first manatee expert, declared that harvest, primarily
for meat among commercial fishers, remained the most serious
hurdle to the animal's recovery. He reported seeing people shoot
and harpoon manatees for amusement and argued, "the scarceness
of this mammal in Florida Bay… is attributable to the ruthless
hunting of it for food by local people" (Moore, 1951a, 1951b, p.
23). Although records no longer exist to verify the level of
harvest and poaching pressure in the early 1900s, a number of my
informants indicated that it was greatest during the Great
Depression.
Manatees became rare and, perhaps consequently, were not widely
understood by the public, many of whom were immigrants to
Florida. This ignorance led to much ambivalence and even
animosity toward the animals. According to Reynolds (1976), a
research scientist whose dissertation research focused on
Florida manatees, local myths negatively affected early
perceptions of the creatures. One myth was that manatees
consumed large quantities of fish leaving few for anglers and,
another, that they would lunge out of the water on purpose to
bite a person. Reynolds concluded, "It is obvious that these
animals are, as yet, poorly understood. Lamentably, they are
hurt by this lack of understanding" (p. 214). The result of such
beliefs was a general disregard for their welfare and, at worse,
malicious harassment and vandalism, that is, purposely injuring
manatees for amusement.
Other characteristics of the manatee, grounded more in
observable facts, served to make the animals unpopular with
people who were more familiar with them. Moore (1951a, p. 10),
recorded complaints from Florida boaters who, "…found them to be
somewhat of a nuisance in navigation." Similarly, Hartman (1971,
p. 236), who completed the seminal work on the behavior and
ecology of manatees in Crystal River, Florida, reported accounts
from fishermen disgruntled about "breaking propellers on the
backs of manatees." Hartman (1969) also described the
frustration of anglers who disliked manatees who habitually
rubbed on traps, embedding them into the muddy substrate. These
negative associations did little to endear manatees to the
public, and some people lashed out at them.
During his research on manatees at Crystal River, Florida,
Hartman (1971, p. 236) observed idle anglers trying to "hook
animals intentionally and 'play' them for sport." Even after
lawmakers strengthened federal protection with the Marine Mammal
Protection Act of 1972 and the Endangered Species Act of 1973,
Wray (1976, p. 14), Center for Action on Endangered Species,
reported that the injurious offenses against manatees continued:
Manatees are molested regularly in Florida. Cement blocks have
been dropped on their heads in the Miami Canals, one was seen
with a garden rake embedded in its back, their eyes are poked
out, and they are shot at by children and adults apparently for
"sport" or target practice. During 1975, several shooting
incidents were reported, but apprehending violators is
difficult.
Campbell (1976, p. 19), a research biologist, wrote that the
main culprits behind attacks on manatees were children who were
"unaware of the laws and consequences of their actions." Thus,
when knowledge about the Florida manatees and their behaviors
was scant and little publicized, the species experienced
"persecution" from humans (Moore, 1951b).
Educating Others about Manatees
Hartman's (1969) groundbreaking work on manatee behavior
resonated with a nation and Congress growing more sympathetic
toward marine mammals and endangered species in the 1970s.
Hartman testified before the House of Representatives that the
Florida manatee was at risk and needed protection against
non-natural mortality, especially that associated with boats and
pollution (U. S. Congress, 1971). Scientists and policymakers of
the late 1970s argued that people did not know enough about
manatees and that education would be the most effective tool to
save the marine mammal.
State Senator Wilson (Florida Congress, 1977), who sponsored the
Florida Manatee Sanctuary Act (FMSA) of 1978, cited ignorance of
manatees as an important problem:
People who either accidentally hit them in a boat or just simply
aren't aware that these are very harmless creatures and very
helpful to our habitat in the State of Florida. In addition to
that we have a lot of young people in the State that have very
little awareness of this creature and we've had incidents in
Brevard County, which is one of the highly concentrated areas of
manatee, where kids in little motorboats or with rowboats will
go and take a paddle and beat it over the head and things of
this nature.
The state's policy focus at this time was to curb the
unintentional killing of the harmless, helpful creatures by
unsuspecting boaters and ignorant youth. This would be done
primarily through educational outreach. The FMSA also named the
manatees the "State Marine Mammal" and afforded them legal
protection while wintering at a number of warm water sites.
Many of the educational efforts came from non-government
organizations, primarily the Save the Manatee Club (STMC). STMC
got its start in the early 1980s through the initiative of Jimmy
Buffet, the singer-song writer, and then Governor Bob Graham.
Graham, who grew up in Florida, became interested in creating an
organization to protect manatees because he had developed an
affinity for them during his youth: "I liked them because they
were playful, with lots of human characteristics. They were
similar to cows and I lived on a dairy farm, so this attracted
me to manatees also" (B. Graham, personal communication,
December 12, 2001).
The director of STMC since 1985, who started as a volunteer
doing public education programs and became a manatee advocate
after seeing manatees routinely rundown by boaters in the
waterway behind her home, explained the organization's goal:
…[T]he story I’ve heard is the State actually did a public poll
about the public perception of what manatees were and I think
the majority of people thought in Florida that the manatees were
insects. So, what happened was in response to that in 1981 Jimmy
Buffet, the singer-song writer, he’s the co-founder and he’s
still the co-chair of board of directors, got together with then
Governor Bob Graham of the state and they said, "well, we’ve got
to raise the awareness. (J. Vallee, personal communication,
October 2, 2001)
Vallee's assessment of early public awareness about manatees is
substantiated by Kellert's (1980) findings from a national
survey, "The American public, as a whole, was characterized by
extremely limited knowledge of animals.…[O]nly 26 percent
responded correctly to the statement, 'The manatee is an
insect'" (p. 115).
The STMC did its part to increase awareness by sponsoring
scientific research on manatees--which generated new
knowledge--and by initiating educational programs to disseminate
information among the public and policymakers. The U. S. Fish
and Wildlife Service and the Florida Power and Light Corporation
also undertook activities to inform the public about manatees.
Changing Impressions, Reinventing the Manatee
The STMC and other manatee supporters worked to replace
ignorance and negative impressions of manatees with knowledge
and sympathy. These efforts appeared to pay off as the manatee's
image underwent a transformation; perceptions of the animal
shifted dramatically in a matter of just two decades.
New Images, New Adjectives
Early literature published about manatees often described them
as ugly and grotesque. Sikes (1974, p. 466), in an article
reporting on a collection expedition for manatees in Africa,
described manatees as "a cross between a dirty barrage balloon
and a gray maggot." This type of description, of course, does
not inspire the kind of imagery necessary to elicit support
based on aesthetics. The general sentiment among authors writing
about manatees--when the manatee was just becoming known to the
public--was that the creature was hideously ugly possessing "a
face only a mother could love" (O'Keefe 1982, p. 7).
Manatees became more likeable as scientists completed additional
research. After compiling data on the manatee's feeding
behaviors, advocates easily countered claims that manatees
competed with people for fish. In fact, manatees were
herbivores, or "vegetarians," and ill-adapted to either catch or
consume animal prey. Manatees also increasingly became known as
"social" animals. One of the first veterinarians to participate
in manatee rescue and rehabilitation, described his change of
heart about manatees:
I always thought manatees were just sitting there and doing
nothing. I mean, they’re like slugs, not thrilling. And found
out that they, when the water’s warm and when they’re in
colonies, they have quite a number of behaviors. You know they
get excited about things and have quite a bit of colony
interaction. (P. T. Cardeilhac, personal communication, October
15, 2001)
New images of manatees as "social vegetarians" rippled outward
into the public eye. As manatees became harmless and endangered,
they less often were called grotesque and ugly. More often, they
were characterized with terms that just as easily could have
described cows or puppies: shy, placid, docile, inoffensive,
gentle, curious, intelligent, social, friendly, and
peace-loving. By the late 1980s, manatees more frequently were
described using pleasing analogies, such as by a journalist who
wrote, "With an air of innocence and a body that looks as pudgy
and cuddly as a human baby's it is a charismatic creature" (Rattner,
1995, p. 28). This is consistent with Gunnthorsdottir's (2001,
p. 211) finding "that the framing of a very unattractive animal
as endangered can lead to a reduction in repulsiveness." The
days of likening manatees to ticks, cigars, or maggots were
largely over.
The Siren of Economy
One reason often given for protecting biodiversity is the
current or potential economic value of a plant or animal.
Bertram and Bertram (1964) justified protection of manatees by
emphasizing their potential uses. Of course, the manatee was
valuable in pre-colonial and colonial times as a source of food,
leather, and oil. However, manatees lost their value as game in
the United States as the population declined, and laws were
passed to protect them.
The 1960s brought dreams of hungry manatees munching their way
across the globe, employed in the chore of controlling invasive
aquatic plants (Allsopp 1960, 1961). There also were calls to
domesticate manatees and to raise them for slaughter in manatee
ranches (Fairchild, 1917). Both ideas proved unrealistic because
of the manatee's slow reproductive rates and climatic
requirements, especially for subtropical areas like Florida,
where manatees are susceptible to cold exposure (Stephens, 1972;
Wray, 1978). The manatee, however, still had untapped economic
value.
Behavioral research completed on manatees dispelled fears about
attacks on people. It became widely known that manatees actually
had no defense mechanisms at all, aside from flight. Thus,
manatees became "harmless" and popular reports of their
amiability and descriptions of their social nature (Hartman,
1969; Janson, 1980) eventually rendered them a tourist
attraction. Journalists enthusiastically recommended intentional
encounters with manatees in diving and tourism publications
(Stewart, 1976; Blount, 1980; Wolfe, 1980).
Ecotourism gradually grew up around manatees in some parts of
Florida. Areas such as Crystal River, where free-roaming
manatees aggregated in the wintertime, became meccas to people
who wanted to dive into the springs to get an up close and
personal look. Shackley (1992) reported that in 1988 some $4.5
million net tourism sales tax was paid in Citrus County alone,
the county encompassing Crystal River. Those interested in the
tourism dollar also facilitated manatee watching from boats or
on the shore, such as in the Blue Springs State Park.
Although some people flocked to see manatees in the wild, others
were content to view them in artificial pools. Injured manatees
gained celebrity status at zoos and commercial oceanaria, where
they underwent rehabilitation. Shackley (1992) noted that an
estimated 200,000 tourists visited the small, state-owned
Homosassa Springs zoo facility to see manatees. Although the
economic value of manatees as steaks or weed clearance workers
was lost, they regained much of it through ecotourism and within
the zoological entertainment industry.
The Manatee's Niche
The Florida manatee also possessed two added qualities that
translated into a good deal of public support: rarity and unique
ecological role. The Florida manatee's endangered status became
legal on the federal level in 1967 after inclusion on the first
official endangered species list; later, the manatee was listed
as endangered on the state level as well. This rarity made calls
for protection more urgent. A lobbyist employed by the American
Wildlife Trust, emphasized the manatee's status when talking
about the problem of boat injuries: "And when you’re talking
about the manatee, you’re talking about how critically
endangered this species really is" (S. Lindberg, personal
communication, October 2, 2001). The manatee's endangered status
alarmed those who supported it and made the need for protection
indisputable.
In addition to being rare, the Florida manatee also is singular
from an ecological standpoint. According to a manatee biologist
"…they’re very unique physiologically, anatomically, [and]
biologically" (C. Beck, personal communication, October 16,
2001). A marine mammal biologist on the staff of Sea World of
Florida, explained their unique ecological value: "They are
spreading fertilizer. They’re keeping the sea grasses in a very
dynamic state of growth, rather than an old growth type of
thing. So, there’s definitely a function" D. Odell (personal
communication, September 29, 2001). The only large-scale,
aquatic herbivore of its kind in the United States made the
manatee worthy of strong public support and prioritized policy
attention.
The species' ecological uniqueness and importance as an umbrella
species were united, which meant that were the manatee protected
then a plethora of other species and systems would be protected
by default. A park ranger who faithfully tracks manatees
wintering at the Blue Springs State Park, explained, "It’s such
a big animal [and] when you preserve a big animal it
automatically preserves lots of little animals in the same
environment that don’t need that much space” (W. Hartley,
personal communication, September 9, 2001). Similarly, the first
and most active manatee program coordinator on either the state
or federal levels, indicated that "to protect manatees and their
habitat you are essentially going to preserve the fishing and
best ecological balance, species diversity, and all those things
together in those habitats" (P. M. Rose, personal communication,
October 18, 2001).
Finally, the manatee also came to be defined as an important
indicator species: "The manatee is a sign of the health and
integrity of the Florida ecosystems on which it depends" (Rose,
1985, p. 592). Similarly, the executive vice-president of the
Florida Audubon Society, commented, "The manatee is an indicator
of the pressures that we’re putting on the marine environment
due to the introduction of anthropogenic influences" (C. Lee,
October 2, 2001). In this view, the status of the manatee serves
as a litmus test for the overall health of the aquatic systems
in which the manatee lives.
People Protecting the Manatee
Factual knowledge about manatees increased, and people began to
overlook their homely appearance and focus on those qualities
that made them valuable and irreplaceable. The manatee's social
value increased as they became more likeable, profitable, and
environmentally beneficial. Naturally, perceptions of manatee
changed along with this positive valuation. The manatee was no
longer despised or forgotten but admitted to the league of
species considered "our" kind of animals, those animals gaining
entry into "human networks and value systems" as being important
and special (Rajecki, Rasmussen, & Craft, 1993). Not
surprisingly, there was much support for legal protection for,
and recovery of, manatees. A young STMC lobbyist, explained,
in the 1980s you started having a lot of public education and a
lot more public knowledge of manatees. Boaters started to get it
[and] began to become educated. And then in the late 80s we
started getting some good laws put in place for manatees. (G.
Karness, personal communication, September 25, 2001)
With positive publicity, not to love the species manatee was
difficult. The U. S. Fish and Wildlife field director, Region 4,
when talking about why the manatee recovery program became so
important to the Florida public, explained:
They’re just very popular. They’re perceived as being very
gentle. They are so ugly they’re cute. They’re fairly slow
moving, so they are a lot easier to see than whales. They’re
very docile creatures. Over at Crystal River you have a lot of
people who like to swim in close proximity to them. And if
you’ve ever been in the water with a manatee, then you’re a
manatee advocate for life. (D. Hankla, personal communication,
September 21, 2001)
Indeed, according to a public opinion survey conducted by
researchers at Florida State University, 94 % of Florida
residents surveyed--including registered boaters--responded that
manatee protection laws were either very important (67%) or
somewhat important (27%) (Parker & Wang, 1996). By the 1990s,
the public was funding the manatee protection program directly
through the purchase of manatee license plates for automobiles
and boat registration decals. The state raised unprecedented
amounts of revenue to save manatees in Florida.
The success of the STMCs "adoption" program also is indicative
of the immense popularity of manatees. Members of the public
signed up in droves to sponsor monetarily individual manatees
like "Ragtail" or "Howie." The public, attached to individual
animals, mourned their deaths and injuries. Newspapers reported
on the circumstances surrounding the deaths of individual
animals and chronicled the recovery of those who survived
injuries from boats (Brockman, 1986; O'Driscoll, 1985). Not
surprisingly, people began to express displeasure about the
manatee's endangerment and complained in particular about
watercraft collisions.
Ironically, that humans were the manatee's only significant
enemy likely benefited them by engendering additional sympathy.
The plight of the manatee was entirely the fault of
humans--first by harvest and poaching--later, as a byproduct of
the Florida lifestyle:
The major menace to the survival of the Florida manatee… is
human affluence, expressed through the proliferation of
recreational water craft, marinas, coastal retirement
communities, and the introduction of polluting chemicals either
as pesticides (particularly herbicides) or effluents of a
conspicuously consuming society. (Anderson & Birtles, 1978, p.
21)
In other words, Florida's state marine mammal no longer was
endangered because starving people poached. The manatee was
endangered because Americans cherished an economy predicated on
perpetual growth and development and a lifestyle marked by the
pursuit of leisure.
Unable to be blamed for depressing fish stocks or eating
swimmers, the manatee became the embodiment of everything gentle
and beautiful in Florida waters, a symbol the public was
determined to preserve. Not surprisingly, as the 1990s
progressed, more and more regulations were passed to protect
Florida manatees from boat collisions throughout the state.
Summary and Conclusions
Negative perceptions of animals or apathy about their
existence have contributed historically to the decimation or
near decimation of species. Fortunately, it appears that species
can be socially and culturally reinvented, improving their
chances of protection. The manatee benefited from just such a
process, going from ugly monster to charismatic, gentle giant
worthy of being saved.
In the United States, there are a few cases in which species
have been redefined, with such changes often being attributable
to the popularization of ecological ideas. Wolves, once seen
exclusively as vermin, now are viewed also as a species with
ecological value (Dunlap, 1988). The federal government exerted
itself to save the wolf, an endangered species it once sought to
exterminate. Similarly, American bison, slaughtered to near
extinction in an effort to destroy native peoples, later were
recovered as symbols of America (Lott, 2002).
The Florida manatee underwent a similar transformation. As a
game species, the manatee lost value when the manatee population
was reduced. Being rare, manatees largely were unknown and
overlooked, except by those who risked fines to poach them.
People misunderstood and feared them, which resulted in
continued persecution. Significant steps toward protection of
the manatee came only after the scientific community renewed its
interest in the animal as an endangered species and after
advocates worked fervently to project a new image for the
animal.
Over time, the public and policymakers learned that manatees
always were harmless, often friendly, and did not compete with
people for natural resources. The perception of manatees
improved significantly and they soon became the kind of animal
to whom the public could throw their support. The manatee was
rare and unique, aesthetically pleasing, economically valuable,
and ecologically important. As the people grew to know the
manatee, perceptions about the animal's character and value
improved tremendously. The outcome of this transformation was
significant support for the ongoing protection of manatees.
Manatee advocates and members of the public demanded strong
protection for the marine mammals and voluntarily paid for
protection programs.
* Theresa L. Goedeke, Florida A & M University
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