PSYETA LogoCopies of this journal are no longer available for sale, but our other two journals, Society & Animals and the Journal of Applied Animal Welfare Science, are available and subscriptions are quite affordable. They can be ordered online via our secure order page.

www.PSYETA.org

The Improvement Of Adoption Retention

ALINE H. KIDD   ROBERT M. KIDD


The authors' recent research on newly adopted pets indicates the adopters' age, gender, marital status, parenting status, history of previous pet ownership, knowledge about pets, expectations about the roles pets will play in their own and their children's lives, and the adopters' own personality characteristics all play a significant part in the ultimate retention or rejection of newly acquired pets. The authors suggest ideas for developing techniques to reduce the number of pet rejections.
KEY WORD INDEX:
pets, pet care, cats, dogs, shelter, animal welfare, attachment behavior
About the Author


In 1987, Arkow reported of 918 people who brought their animals to one of 13 shelters in the United States, 42.2% had owned them less than six months, and 22.2% had owned them from six to twelve months. He also estimated that 15% of all dogs and cats in the U.S. pass through a shelter each year. Although these figures have been somewhat reduced in recent years, Susan Crouch of the Oakland, California SPCA (personal communication, March, 1992) reported that millions of dollars are spent each year to euthanize millions of unwanted pet animals, many of whom had been adopted and then rejected. Such data clearly suggests animal welfare personnel should work toward more successful matching of pets and potential pet adopters.

In the Kidd, Kidd, and George (1992a) seminal study of the success of pet adoptions, a history of previous pet ownership as well as the demographic variables of age, gender, marital status, and parenting status seemed to play an important part in the retention or rejection of the newly adopted pets. It was reported that within six months of adoption, 20% of the 343 adopters had rejected their new pets. Of these rejecters, 62% were first-time owners. While a significantly higher percentage of first-time adopters rejected the newly adopted pet than did previous pet-owning adopters (Z=4.00, p<.01), adults who had owned pets in childhood rejected significantly fewer newly adopted pets than did those who had owned pets only as adults (Z=3.50,p<.01). Rejecters were significantly younger (M=31.7 yrs., SD=10.5) than retainers (M=35.8 yrs.,SD=11.7; t343=2.53, p<.01). A significantly higher percentage of men than women rejected their newly adopted pets (Z=3.50, p<.01) as did a significantly higher percentage of married versus single adults (Z=2.75, p<.01) and a significantly higher percentage of parents than non-parents (Z=3.50, p<.01).

Of course, the earlier Kidd and Kidd (1989) study of attachment to pets had already noted that adults who had owned pets during childhood and/or adolescence were more attached to their pets than first-time owners, that women were more attached to their pets than men, that childless adults were more attached to pets than parents, and that single adults were more attached than married adults. It also demonstrated that more-attached owners are less likely to reject newly adopted pets than less-attached owners.

EFFECTS OF ADOPTER EXPECTATIONS

Using the George Pet Expectations Inventory (as published in the Appendix of Kidd, Kidd, & George, 1992b), another important variable discovered in pet retention or rejection was the adopters' expectations for the roles the new pets would play in their family life-styles (Kidd, Kidd & George, 1992a). While expectations about the roles pets would play in the lives of the adults were not significant in retention or rejection of pets, there were significant differences found, based on parental expectations of the roles the pets would play in the lives of their children. Parents who expected the pet to keep their children busy (F1,134=6.64, p<.01) or to "teach their children to love" (F1,134=5.18, p<.01) rejected the new pets significantly more often than parents without such expectations. Fathers expected the pet to "teach the children responsibility" more often than did mothers (F1,134=6.60, p<.01). Although pets can not "keep children busy" nor "teach them responsibility" or "teach them how to love" without accompanying parental guidance as Bryant & Worley (1989) pointed out, the failure of newly acquired pets to meet such expectations was nonetheless a cause of rejection.

Indeed, using the George Pet Expectations Inventory scores in a stepwise entry discriminant function analysis, it was possible to predict pet retention or rejection quite accurately 72% of the time, and addition of the adopter's age, gender, marital status, parenting status, and history of previous pet ownership factors improved prediction accuracy to 86% of the time.

EFFECTS OF LACK OF KNOWLEDGE

Another major cause of rejection was a lack of knowledge about pet animals. Depending upon the area of the U.S., it costs between $300-$400 a year in food and veterinary costs to maintain a dog, and between $200-$300 to maintain a cat (S. Crouch, personal communication, March, 1994). It takes a good deal of time to train a cat or a dog, and pets need nurturing. Many of the rejecters were simply unaware of typical species-specific normal kitten and puppy behaviors. Kittens were rejected for scratching, clawing and climbing drapes, table cloths, and furniture; puppies were rejected for chewing, urinating, and making inquisitive messes. Adopters who demanded and received house-broken pets failed to show their new pets where to "do their duty!" Interestingly, rejecters never discussed dog or cat training during any of the interviews but retainers frequently discussed aspects of behavior modification. Incidently, a higher percentage of cats than dogs were rejected, but this figure did not reach significance.

Obviously, first-time pet adopters need to be educated about pets and their species-specific characteristics. Since veterinarians in private practice deal closely with their clients, answer questions, discuss training methods, and help with problems and difficulties before or after they arise, Kidd, Kidd, and George (1992b) asked veterinarians to have clients with newly acquired pets fill out the George Pet Expectations Inventory. Responses indicated that veterinarians' clients had more pets (2.3) per family than did shelter clients (1.1), signifying that veterinary clients had more experience with animals than did shelter clients. Veterinary clients rejected significantly fewer pets than did shelter clients (Z=6.50, p<.01). Only 5 of the 75 veterinary clients (7%) rejected their new pets. The five rejecters were younger (34.5 yrs.) than the retainers (42.3 yrs.). The veterinary clients were older (M=41.0 yrs., SD 12.6) than the shelter adopters (M=34.1 yrs., SD 11.7; t473=3.70, p<.01). Veterinary clients did not differ from shelter clients in their overall expectations for the roles the new pets would play in their own lives, but their scores on expectations for the roles pets would play in the lives of their children were significantly lower than those of shelter adopters on "teach responsibility" (t164=5.40, p<.01) and "teach children to love" (t164=2.33, p<.01). Veterinary clients' expectations for the roles pets would play in their children's lives, therefore, were more reasonable than those of shelter adopters.

EFFECTS OF LIFESTYLES

The findings of several other early studies of pet preferences and personality characteristics of adult owners suggest several factors that might be taken into consideration in screening prospective adopters for their potential to retain or reject the pet. According to Martinez and Kidd (1980), it should be noted that for some potential adopters, occupation and social activities were important in pet retention or rejection. Single adults who travel a great deal cannot care for pets adequately, so some who began travelling after pet adoption eventually rejected their new pets. Men who were involved in service clubs characterized by close human/human relationships did not seem to get any real benefits from pet ownership and also tended to reject pets.

EFFECTS OF ADOPTER
PERSONALITY CHARACTERISTICS

Additionally, the personality characteristics of adopters were also found to be important factors in pet retention. Kidd and Kidd (1980) used the Edwards Personal Preference test to compare the personalities of dog lovers, cat lovers, and pet lovers. After preliminary analyses of variance, the Scheffe test was then applied. The results showed: that cat lovers were high in autonomy and low in dominance and nurturing, that dog-loving men were high in dominance and aggression, that dog-loving women were high in dominance but low in aggression, that pet lovers were high in nurturing and low in autonomy, and while male pet lovers were high in dominance, female pet lovers were low in dominance. Obviously there are significant personality differences between dog, cat, and pet lovers. When screening for retention or rejection a prospective adopter who is very autonomous and independent might be offered a cat, who might be retained, rather than a dog who would probably be quickly returned. Similarly, though this research did not investigate personality differences between owners of different breeds of cats and dogs, it is reasonable to assume that, for instance, Rottweiler owners would differ in personality from Poodle owners and that Persian cat owners would differ from hairless Cornish Rex cat owners.

Although dogs and cats are the most common pets in the United States, there are also an estimated 25 million birds and 20 million horses privately owned (Connelly, 1982) by individuals with noteworthy personality characteristics. Additionally, there are approximately five million snakes and two million turtles similarly privately owned despite laws prohibiting possession of poisonous reptiles and members of endangered species (Resource Center, U.C. Davis, Personal communication, 1982). However, Kidd, Kelley, & Kidd (1983) were able to obtain data from these groups by having The Adjective Check List and assurances of total anonymity given to the owners of such pets by veterinarians, friends, and other group members. The responses were returned by SASEs. The results showed that, in general, horse owners were assertive, introspective, and self-concerned, but were limited in cooperativeness, nurturing, novelty seeking, and in warm human relationships. Male horse owners were aggressive and dominant and less expressive than female horse owners or than turtle, snake, and bird owners. Female horse owners avoided aggression and were easy going. Turtle owners were hard-working, reliable, goal-oriented, and tended to see the world as lawful. Snake owners were unconventional, informal, novelty seeking, and somewhat unpredictable. Bird owners were contented, courteous, expressive, social, and altruistic.

POSSIBLE WAYS TO IMPROVE ADOPTION

In order to improve retention rates, therefore, each potential adopter should be surveyed as to age, gender, marital and/or parenting status, ages and number of any children, expectations about pet roles, knowledge of species-specific behaviors, awareness of costs of pet ownership and care, and past pets owned and outcome. An idea should be gleaned about the potential owner's personality before being shown prospective pets.

This is obviously unrealistic. Shelters have limited budgets and staff. The average adopter spends an hour or less at the shelter before leaving with a pet in hand. Nonetheless, it should be possible to survey for all these variables (except owner personality characteristics) with a short questionnaire.

An evaluation of the animals to be adopted is also necessary. The animals are frequently screened by volunteers who are emotionally invested in seeing that each animal finds a home, any home. One volunteer told the authors "I want them to get homes, so I write down `sweet and loving' for every animal." Another shelter worker described walking in on a couple and their six-month-old baby who were considering adopting a large, untrained, and obviously unsuitable dog. The worker related "I wouldn't let that particular dog into my house without a choke chain, and would never consider letting it get near a young child!" (S. Crouch, personal communication, March, 1994). The worker believed the dog to be vicious and dangerous even though the volunteers had described it as "sweet and gentle." Obviously, volunteers need to be educated in how to realistically evaluate the practical adoptive consequences for each shelter animal and for the potential adopter.

Ideally, all animals should be immunized and spayed or neutered before adoption. These procedures reduce the number of additional demands on the new owner and prevent the birth of additional unwanted puppies or kittens.

Because lack of knowledge plays a significant role in pet rejections, first-time owners should be required to attend an information class lasting at least an hour. Ideally, there should be separate courses for cat and dog adopters, and the courses should cover the specific costs of ownership, time requirements for care and nurturing, and species-specific behaviors of both the young and the older animals. Dog adopters especially should be taught the rudiments of behavior modification so that they do not end up inadvertently using cruel methods of training. Cat adopters need to be taught that cats can be trained, though the training is more time consuming than dog training. Of course, the importance of positive reinforcement for ensuring loving and loveable pets should be stressed in both courses.

There are a number of excellent books and video tapes about raising and living with dogs and cats. A list of these resources should accompany each newly adopted pet. Many shelters have the actual resources available for rent or purchase. Some of the resources are designed for children and should be made available if there are children in the new adopter's home. The video tape "Claws, Paws, Feathers, and Fins" by Kidvidz, for example, teaches children from four to sixty the pleasurable whys and how tos of responsible pet ownership and good pet care through memorable lyrics and moving graphics.

Finally, new adopters, especially first-timers, should receive supportive monthly telephone calls for the first six months to remind the new owners about needed immunizations, answer any questions, and suggest solutions for any problems which may have arisen since the adoption.

Of course it is unrealistic to assume successful retention for all pet adoptions with these techniques. By using as many techniques, however, as each veterinary clinic, shelter, animal welfare group, and animal protective society can afford to staff and implement, the ultimate 100% retention goal could be brought closer to reality and an impressive reduction in the number of rejected and openly abandoned pets could be realized.

Editor's Note:

All statistics in this paper can be found in the listed references.

Request reprints from A. H. Kidd, Ph.D., School of Veterinary Medicine, Center for Animals in Society, University of California-Davis, Davis, CA 95616.

REFERENCES:

Arkow, P. (1987). The shelter's role in the bond. In P. Arkow (Ed.), The loving bond: Companion animals in the helping professions (pp. 287-307). Saratoga, CA: R & E Publ.
Bryant, B., & Worley, P. (1989). Child-pet relationships under conditions of maternal unavailability. Paper presented at the Fifth International Conference of Relationships Between Humans and Animals, Monte Carlo, Monaco.
Connelly, J. (1982). The great American pet: choices, costs and care. Money, Dec. 7(12), 39-66.
Kidd, A. H., Kelley, H. & Kidd, R. M. (1983). Personality characteristics of horse, turtle, snake, and bird owners. Psychological Reports, 52, 719-729.
Kidd, A. H. & Kidd, R. M. (1980). Personality characteristics and preferences in pet ownership. Psychological Reports, 46, 939-949.
Kidd, A. H., Kidd, R. M. & George, C. C. (1992a). Successful and unsuccessful pet adoptions. Psychological Reports, 70, 547-561.
Kidd, A. H., Kidd, R. M. & George, C. C. (1992b). Veterinarians and successful pet adoptions. Psychological Reports, 71, 551-557.
Martinez, R. L. & Kidd, A. H. (1980). Two personality characteristics in adult pet-owners and non-owners. Psychological Reports, 47, 318.

Aline H. Kidd

Ph.D.
Center for Animals in Society
Visiting Professor
School of Veterinary Medicine
University of California at Davis
Davis, California

  Dr. Aline Kidd is a visiting professor in the Department of Epidemiology and Preventive Medicine in the School of Veterinary Medicine at the University of California at Davis. She received her Ph.D. in Experimental Psychology from the University of Arizona and taught at Mills College, Oakland, California from 1967 to 1992.

  For more than a decade she has conducted research on relationships between animals and average humans of all ages.


Robert M. Kidd

M.A., M.Div.
Consultant
Human Studies & Animal Studies Subcommittees
V.A. Medical Center
Martinez, California

  The Reverend Robert M. Kidd, an Episcopal priest and educator, received his B.A. from Penn State University, his M.A. from California State University at L.A., and his M.Div. from Church Divinity School of the Pacific.

  He taught Technical Writing and cross-disciplinary literatures and religions at Oregon State University, the University of Iowa, Laverne College, California State University at L.A., and San Francisco State University. Most recently, he served as chaplain-counselor at the V.A. Medical Center in Martinez, CA, where he serves on the Human Studies and Animal Studies subcommittees.


PSYETA LogoCopies of this journal are no longer available for sale, but our other two journals, Society & Animals and the Journal of Applied Animal Welfare Science, are available and subscriptions are quite affordable. They can be ordered online via our secure order page.

www.PSYETA.org

P S Y E T A